Privacy Policy

1. Information We Collect

We collect: (a) account information (phone number, display name); (b) gameplay data (scores, session times, membership status); (c) payment information (processed securely via our payment provider — we do not store card details); and (d) device and usage data for analytics.

2. How We Use Your Information

We use your information to: operate and improve the Service; fulfil prize awards and issue vouchers; send you important account notifications; and (with your consent) send you promotional communications and analytics.

3. Sharing of Information

We do not sell your personal information. We share data only with: (a) service providers necessary to operate the platform; (b) payment processors; and (c) authorities when required by law.

4. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter, or as required by law.

5. Your Rights (POPIA)

You have the right to: access, correct, or delete your personal information; object to processing; and lodge a complaint with the Information Regulator of South Africa.

6. Cookies & Analytics

We use cookies and Google Tag Manager for analytics purposes. You can control your cookie preferences via the consent banner shown on your first visit.

7. Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Contact

For privacy enquiries or to exercise your POPIA rights, contact our Information Officer at privacy@dreamplay.africa.